With targeted personnel recruiting, personnel loyalty and personnel development programs, DHL strives to help exploit the potential offered by a declining population and rising average age. More and more older people want to continue playing an active part in professional life. We know that it pays to not only concentrate our personnel policies on younger employees. After all, older employees have special strengths, including extensive professional experience and operational know-how. A workforce that creates a healthy mix of older employees' skills and younger employees' up-to-date knowledge is highly productive. Our approach to life-long learning is to promote and challenge our employees. And, of course, we give older applicants the same opportunities to get jobs as younger candidates.