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The GroupInvestor Relations

Express messages on the move

Do you need up-to-the-minute news about your time-critical shipments, whereveryou are? DHL ExpresSMS brings you all the information you need direct to your mobile phone. Anywhere, anytime.

What is DHL SMS Tracking?

DHL SMS Tracking is a Short Message Service (SMS) - DHL Tracking Service that allows customers to track DHL shipment via mobile phone at anytime through the GSM Network!

How do I use DHL SMS Tracking?

1. Subscribe to SMS with your local Service Provider (SP)
2. Set up the SMS center number on your mobile phone, as required
3. Select Send Message in your mobile phone menu
4. Key in a "DHL Airwaybill Number" for Chinese Checkpoint, such as "2780000005"; or key in "DHL Airwaybill + E/e" for English Checkpoint, such as "2780000005E" or "2780000005e"
5. Send request to the local DHL SMS Tracking service center, i.e. "13910501234"
6. You will receive the latest checkpoint within 60 seconds
That's all there is to it!

What are the benefits?

  • Easy to Access
Self-control over shipment tracking by yourself with GSM or CDMA mobile phone.
  • Convenience
Available 24 hours a day plus 7 days a week, from wherever the mobile phone users can make a call
  • Cost Effective
Only cost for the 1st out-going Short Message for any one shipment, but without cost for any return messages.

For more information, contact your local customer service department.

Select your location

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