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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (CNY)
Remote Area Delivery 168.00 CNY or 3.70 CNY/kilo if higher
Remote Area Pickup 168.00 CNY or 3.70 CNY/kilo if higher
Lithium Batteries Section II (PI966, PI969) 40.00 CNY
Lithium Batteries Section I, II (PI965) 550.00 CNY
Oversize Piece 600.00 CNY
Non-Stackable Pallet 1,200.00 CNY
Address Correction 80.00 CNY
Data Entry 25.00 CNY
Elevated Risk 150.00 CNY
Restricted Destination 230.00 CNY
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (CNY)
Oversize Piece 300.00 CNY
Non-Stackable Pallet 600.00 CNY
Address Correction 40.00 CNY
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.