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Instruction of Remote Area Service

We at DHL Express are committed to providing our customers with the best delivery network, which is why we are continuing to offer coverage to more parts of the world than any other company. However, due to the high degree of inaccessibility of some areas, additional costs are incurred.

Effective 01 November 2012, RAS is applicable for the following TDI shipments:
  • Remote area delivery for an OB shipment (charged once)
  • Remote area pickup for an IB shipment (charged once)
  • Both remote area pickup and delivery for a 3rd country shipment (charged twice)
The charge will be RMB 3.0 per kg with a minimum of RMB150.00 per shipment (whichever is higher).

Rest assured that our charges remain fair and reasonable - they are lower than those of our major competitors. With DHL’s vast network and infrastructure, it is also good to know that less than 2% of our shipments are currently delivered to remote locations.

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