Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

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Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.

Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Phone
Customer Service Hotline: 800-810-8000 (Toll-Free within China only) For Mobile Phone User: 400-810-8000 (Toll-Free within China only) North China CS International Hotline: 86-10-67806680 East China CS International Hotline: 86-21-55514777 South China CS International Hotline: 86-20-86669288

Technical Support for MyDHL: Ship Online, Proview, Import Express, EmailShip, EasyShip and Integration Solutions

Hours	Phone	Email
Mon to Fri: 8:30am - 20:00pm Sat: 8:30-12:00 am, 13:00-17:30 pm	Landline Phone: 800 810 1504 (Toll-Free within China only) Mobile Phone: 400 610 1504	ecomho@dhl.com