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Contact Center

Link arrow DHL China | Link arrow Contact Center | DHL Express

Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

Phone

Customer Service Hotline: 95380 (Mainland China)
North China CS International Hotline: 86-10-59522899
East China CS International Hotline: 86-21-55514777
South China CS International Hotline: 86-20-86669288
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.
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Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Phone
Customer Service Hotline: 95380 (Mainland China)
+86 (Area Code) 95380 (Overseas and Hong Kong, Macao and Taiwan)

North China CS International Hotline: 86-10-59522899
East China CS International Hotline: 86-21-55514777
South China CS International Hotline: 86-20-86669288
Technical Support for: Online, Advanced and Integrated Solutions

HoursPhoneEmail
Mon to Fri: 8:30am - 20:00pm
Sat: 8:30am-17:30pm		Landline Phone: 800 810 1504 (Toll-Free within China only)
Mobile Phone: 400 610 1504		ecomho@dhl.com
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.

Holiday Hours 2019

DHL Express will be closed and all services will not be available on the following holidays:
New Year1-Jan-19Tuesday
Chinese Spring Festival4-Feb-19Monday
5-Feb-19Tuesday
6-Feb-19Wednesday
Tomb Sweeping Day5-Apr-19Friday
Labor Day1-May-19Wednesday
Dragon Boat Day7-Jun-19Friday
Mid Autumn Day13-Sep-19Friday
National Day1-Oct-19Tuesday
2-Oct-19Wednesday
3-Oct-19Thursday
 
 
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Locate the nearest DHL Express location, view business hours, drop-off or collect shipments.
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