Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

Phone

Customer Service Hotline: 95380 (Mainland China)
North China CS International Hotline: 86-10-59522899
East China CS International Hotline: 86-21-55514777
South China CS International Hotline: 86-20-86669288

If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

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Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.

Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Phone
Customer Service Hotline: 95380 (Mainland China) +86 (Area Code) 95380 (Overseas and Hong Kong, Macao and Taiwan) North China CS International Hotline: 86-10-59522899 East China CS International Hotline: 86-21-55514777 South China CS International Hotline: 86-20-86669288

Technical Support for: Online, Advanced and Integrated Solutions

Hours	Phone	Email
Mon to Fri: 8:30am - 20:00pm Sat: 8:30am-17:30pm	Landline Phone: 800 810 1504 (Toll-Free within China only) Mobile Phone: 400 610 1504	ecomho@dhl.com

Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest location

Holiday Hours 2020

DHL Express will be closed and all services will not be available on the following holidays:

New Year
Wednesday, January 1, 2020

Chinese Spring Festival
Friday-Sunday, January 24-26,2020

Tomb Sweeping Day
Sunday-Monday, April 4-6,2020

Labor Day
Friday-Sunday, May 1-3, 2020

Dragon Boat Day
Thursday, June 25,2020

Mid Autumn Day
Thursday, June 25,2020

National Day
Thursday-Sunday, October 1-4,2020