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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.


Customer Service Hotline: 95380 (Mainland China)
North China CS International Hotline: 86-10-59522899
East China CS International Hotline: 86-21-55514777
South China CS International Hotline: 86-20-86669288
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.
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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
DHL Express Holiday Hours

Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.
Holiday Hours 2018

DHL Express will be closed and all services will not be available on the following holidays:

Pickup and Delivery :
Jun 16 2018
Saturday service or Stand-by Pickup Service*

Jun 17, 2018
No Pickup and Delivery Service

Jun 18, 2018
No Pickup and Delivery Service

Jun 19, 2018
Normal Pickup and Delivery Resumes

* The Stand-by Pickup Service refers to a moderate service standard that the service is available 10:00am -16:00pm, weight limit to 30kg per piece and 300kg per shipment. Shipment export date after pickup is subject to DHL holiday flight schedule, and it may take longer transit time. Most updated shipment movement info is available in DHL official website and e-tracking tools.

For more details, please contact DHL CS hot lineExternal Link or contact your DHL sales representative. Thanks for your always support to DHL-Sinotrans!

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