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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

Phone

Customer Service Hotline: 95380 (Mainland China)
North China CS International Hotline: 86-10-59522899
East China CS International Hotline: 86-21-55514777
South China CS International Hotline: 86-20-86669288
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.
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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.

Holiday Hours 2018

DHL Express Pickup and Delivery Services on the following holidays:

December 30, 2017
Pickup and delivery –Standard Saturday Service

December 31, 2017 – January 1, 2018
No Pickup and Delivery

January 2, 2018
Normal Pickup and Delivery Resumes

For more details, please contact DHL CS hot line 95380, or contact your DHL sales representative.
 
 

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